System Licensing

The system calculates the number of active employees for each application to determine if this number is covered by contract licensing. License counts are calculated by a number of factors, including checking whether certain authorization roles are added directly to an employee or indirectly via an organization unit.

Several reports can help you keep track of licensing. To view the following reports, navigate to Reports > System.

Note that if you make a change to an employee that affects the system license count, you need to wait until the Daily Maintenance task runs (normally every night) before seeing the change in a report. Alternatively, you could manually run the License Compliance task to immediately see the change on a report.

License criteria

Employee termination

Once an employee is terminated or inactive, that employee no longer counts toward system licensing.

Employee records should remain in the system after employees are terminated so that the historical integrity of the system is maintained. The number of years an employee record should remain in the system depends on the policies of your organization. For example, to show that a certain employee worked on a particular day in a previous year, the employee record must remain in the system, even though the employee may have since terminated employment.

Non-employee records

If the system stores non-employee records for education-tracking purposes or for security access, they do not need to count toward licensing. To prevent these non-employees from being counted, they should not be assigned an authorization role that counts toward licensing. This can be accomplished by either Denying the role in the non-employee record or by assigning them to an organization unit that does not have an inherited role that counts towards licensing. For more information, see Adding a Non-Employee Record.